1. Overview
LEGACY QUANTUM LTD is a UK-based company offering digital educational resources, coaching tools, and optional digital services through a subscription-based platform. We aim to provide the highest level of satisfaction and transparency to all our clients.
2. Subscription Services
All subscription plans grant access to our online platform and associated services for the duration of the chosen billing cycle (monthly, quarterly, or annually).
3. Refund Policy
Due to the digital nature of our products and the immediate access granted upon purchase, we do not offer refunds once a subscription has been activated or a service has been delivered.
However, exceptions may apply in the following cases:
- A technical issue prevents access to the platform and cannot be resolved by our support team within 72 hours.
- You were charged in error and notify us within 7 days of the transaction.
To request a refund under these conditions, please email us at [email protected]. Include your order ID and a clear explanation of the issue.
4. Cancellation Policy
You may cancel your subscription at any time via your account dashboard or by contacting our support team.
- Cancellations take effect at the end of the current billing period.
- No partial refunds are issued for unused time within a billing cycle.
5. One-Time Digital Services
For one-time services (e.g., website creation, social media management), no refunds are issued once the work has begun or digital assets have been delivered.
6. Chargebacks
Please contact us first before initiating any chargeback. Unauthorized or unjustified chargebacks may result in permanent suspension of your account.
7. Contact Information
LEGACY QUANTUM LTD
Company Number: 16564667
President: Josué Gabriel
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK
Email: [email protected]
Official Registry: Companies House Record
